Privacy Policy

Introduction

Your privacy matters to us.

This Privacy Policy explains what information we collect, how and why we use it, and the choices and rights available to you when using NOW.

Data Controller

NOW is operated from Portugal.

For privacy-related enquiries or requests regarding your personal data, please contact us through the Contact page.

Information We Collect

When creating and using an account, we may collect:

• Full name
• Username
• Email address
• Date of birth
• Profile information provided through Google Sign-In

When creating posts, we collect:

• Photos you upload
• Location information associated with posts
• Categories, tags and other information associated with posts
• Metadata associated with uploaded content

We may also collect:

• Content reports submitted by users
• Moderation and administrative records
• Technical information required to operate, secure and improve the platform
• Information relating to account activity, security and platform usage

How We Use Information

We use information to:

• Provide and operate the platform
• Create and manage user accounts
• Display content on the map
• Authenticate users
• Associate posts with relevant locations
• Moderate and classify content
• Review reports
• Prevent abuse, fraud and misuse
• Maintain the security and integrity of the platform
• Improve the functionality, reliability and performance of the platform
• Provide support
• Comply with legal obligations when required

Legal Bases for Processing

Depending on the processing activity, NOW processes personal information on one or more of the following legal bases:

Contractual necessity, where processing is required to provide the services you request and operate your account.

Legitimate interests, including operating and improving the platform, maintaining security, preventing abuse, moderating content and protecting the integrity of NOW.

Legal obligations, where processing is necessary to comply with applicable laws or lawful requests.

Consent, where consent is specifically requested or required by applicable law.

Where we rely on legitimate interests, we consider the interests and rights of users when determining whether the processing is appropriate.

Location Information

NOW is built around places and locations.

Location information associated with posts is used to place content on the map and help users understand where events, places and situations are happening.

We may process location information to determine the relevant country, city, locality or geographic area associated with a post.

Location associated with published content may be visible to other users as part of the normal operation of the platform.

Photos and Content

Photos and content you publish on NOW are intended to be shared with others.

Published content may be visible to users of the platform and may also be accessible through public web pages or sharing features provided by NOW.

Content is intended to help people understand what is happening in a place at a particular moment.

Posts may expire from the main live map or other public views after a period of time but may remain associated with your account unless deleted by you or removed in accordance with our policies.

You remain responsible for the content you publish.

Content Classification and Moderation

Users may report content that they believe should be reviewed.

Content may also be reviewed by NOW as part of normal moderation and platform management.

Moderation may involve human review and, where used, automated systems.

NOW may adjust categories, tags or other descriptive metadata associated with posts in order to improve accuracy, consistency and the usefulness of the map.

Moderation records may include reports, review decisions, category or tag adjustments, reasons for moderation actions, timestamps and administrative audit information.

Information related to moderation may be retained where reasonably necessary for security, safety, policy enforcement, dispute resolution and platform integrity purposes.

Account Information

Account creation and authentication are currently provided through Google Sign-In.

When using Google Sign-In, certain account information may be received from Google in accordance with Google's privacy practices.

Your date of birth is used for account management and age-related requirements and is not publicly displayed to other users.

Contact Forms

If you contact us through the Contact page, the information you provide will be delivered to us through our email or support systems.

Contact form submissions are not stored in the NOW application database.

Messages may be retained in our email or support systems for as long as reasonably necessary to respond to your enquiry, provide support and maintain appropriate records.

Third-Party Services

NOW relies on third-party service providers to support services such as:

• Authentication
• Cloud infrastructure and data storage
• Mapping and geolocation
• Email delivery
• Security
• Technical monitoring and platform operation

These providers may process information on our behalf where necessary to provide their services.

Some providers may process information outside the country in which you live. Where required by applicable data protection law, appropriate legal safeguards will be used for international transfers.

We do not sell personal information to third parties.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including operating the platform, maintaining account functionality, providing support, enforcing policies, maintaining security, resolving disputes and complying with legal obligations.

Different types of information may be retained for different periods depending on their purpose.

Users may delete their posts and accounts at any time, subject to legal, security, fraud-prevention, moderation or other legitimate operational requirements.

Certain records may be retained after account or content deletion where reasonably necessary to comply with legal obligations, protect the platform, resolve disputes or maintain appropriate security and moderation records.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request restriction of certain processing
• Object to certain processing activities
• Request a copy or portability of your information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us through the Contact page.

You may also have the right to lodge a complaint with a competent data protection authority.

Changes to This Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we may provide additional notice within the platform.

The latest version will always be available on this page.

Contact

If you have questions about this Privacy Policy or how NOW handles personal information, please use the Contact page.